REFUND POLICY
At Backstage, we are committed to providing high-quality services and software that meet your needs. However, if you are not completely satisfied with your purchase, we offer the following refund policy:
14-Day Satisfaction Guarantee:
We want you to be confident in using our software. If, within 14 days of your purchase, you have gone through the software, used it, and found that it does not provide the value or experience you expected, we will issue a full refund.
How to Request a Refund:
To request a refund, please contact our support team at:
[email protected] within 14 days of your purchase. In your request, please provide the following information: Your name and email address used for the purchase, the reason for your refund request and any relevant details or feedback about your experience with the software.
Refund Process:
Once we receive your refund request and verify that it meets our policy criteria, we will process your refund. Refunds will be credited to the original payment method used at the time of purchase. Please allow up to 7-10 business days for the refund to reflect in your account.
Conditions:
Refunds are only available within the first 14 days after purchase.
You must have actively used the software to be eligible for a refund.
This refund policy applies only to the initial purchase and does not cover subscription renewals or additional services.
Changes to This Policy:
We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page and will be effective immediately upon posting.
Contact Information:
If you have any questions about our Refund Policy, please contact us at:
Backstage
Email:
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